FAQs: SHIPPING, DELIVERY & PICKUP
Do you deliver?
Yes! We offer free delivery on all orders in our primary markets, using our own custom-built trucks. Our standard delivery radius is a 30-mile zone around our Noblesville location, which includes the greater Indianapolis metro area. For deliveries outside of this area, we may apply delivery fees. Contact us to check if your location qualifies for free delivery or to inquire about potential delivery charges.
Do you ship via UPS/FedEx/Common Carrier/Courier?
Yes, we use trusted shipping services like UPS, FedEx, Common Carrier, and local couriers to deliver products outside of our normal delivery area. This ensures that no matter where you are located, we can get your order to you safely and promptly.
When do you deliver?
We provide daily delivery service for the Indianapolis Metro area, ensuring that your products arrive on time. Delivery days are scheduled based on your location and product availability.
I’d like to pick up my order. When & where can I pick it up?
Pickups are available during our regular business hours, 7:00 AM to 4:15 PM, Monday through Friday, at our Noblesville location. Please confirm your pickup date with us at the time of your order to ensure availability. Our team will make sure everything is ready for you.
I just placed an order for in-stock products, when can I get it?
If you placed an order for in-stock items before 10 AM, we typically deliver it the next business day. For all orders, delivery dates are confirmed at the time of your purchase to ensure a smooth and timely experience.
I just placed my order for non-stock product, when can I get it?
The lead time for non-stock products varies based on availability. In some cases, products may be delivered as soon as 2-3 days after ordering, while others may take 10-20 business days. We will confirm specific delivery dates at the time of order so you can plan accordingly.
Yes! We offer free delivery on all orders in our primary markets, using our own custom-built trucks. Our standard delivery radius is a 30-mile zone around our Noblesville location, which includes the greater Indianapolis metro area. For deliveries outside of this area, we may apply delivery fees. Contact us to check if your location qualifies for free delivery or to inquire about potential delivery charges.
Do you ship via UPS/FedEx/Common Carrier/Courier?
Yes, we use trusted shipping services like UPS, FedEx, Common Carrier, and local couriers to deliver products outside of our normal delivery area. This ensures that no matter where you are located, we can get your order to you safely and promptly.
When do you deliver?
We provide daily delivery service for the Indianapolis Metro area, ensuring that your products arrive on time. Delivery days are scheduled based on your location and product availability.
I’d like to pick up my order. When & where can I pick it up?
Pickups are available during our regular business hours, 7:00 AM to 4:15 PM, Monday through Friday, at our Noblesville location. Please confirm your pickup date with us at the time of your order to ensure availability. Our team will make sure everything is ready for you.
I just placed an order for in-stock products, when can I get it?
If you placed an order for in-stock items before 10 AM, we typically deliver it the next business day. For all orders, delivery dates are confirmed at the time of your purchase to ensure a smooth and timely experience.
I just placed my order for non-stock product, when can I get it?
The lead time for non-stock products varies based on availability. In some cases, products may be delivered as soon as 2-3 days after ordering, while others may take 10-20 business days. We will confirm specific delivery dates at the time of order so you can plan accordingly.